In light of the COVID-19 pandemic, we will be following strict guidelines in order to protect the safety of clients and staff. These guidelines will be used in conjunction with the Safety & Sanitation rules we already have in place to carry out our treatments. Please keep in mind that these new safety guidelines will be in effect during the period of the COVID-19 pandemic and may be adjusted as necessary, and will be reduced when it is safe to do so. Both Ashley and Alexandra have completed Barbicide® courses to increase their knowledge in practicing safe infection control measures beyond the standard practice.

We will ask each client that books with us the following questions:

Have you had a cough?

Have you had a fever and or/temperature?

Have you been around anyone exhibiting these symptoms within the past 14 days?

Are you living with anyone who is sick or quarantined?

If the answer if yes, we will have to rebook your appointment. Please do not come to the salon.

Post-lockdown, we will be seeing clients by appointment only (no walk-ins) to limit the amount of people in the salon. We must urge clients to come alone at the time specified only.

Personal Protective Equipment (PPE)

Wearing masks – we will be required to wear masks at all times and will provide masks for clients to wear during their treatment(when applicable)

Gloves – We will wear disposable gloves when treating clients, no matter what the procedure. We will change gloves between each client as standard practice.

Apron - We will wear disposable aprons when treating clients and will change between each client.

Treatment bed and neck pillows – The treatment bed will be covered a disposable couch roll and any neck pillows will be covered in barrier film. This will be changed after every client.

Hand-washing – We will wash hands with soapy, warm water, for a minimum of 20 seconds before and after every client service. We will ask our clients to also either wash their hands thoroughly before their treatment or we will provide alcohol hand gel.

Employee clothing – We will arrive at the salon showered and wearing clean clothing every day.


Prior to reopening, the salon will be thoroughly cleaned and disinfected including surfaces, tools and linens.

All disinfectants used are EPA –registered and labeled as bactericidal, viricidal and fungicidal.

Disinfectant for immersion of tools will be mixed daily and replaced if it becomes contaminated throughout the workday. Typical contact time for immersion/sprays is 10 minutes, for disinfectant wipes is 2-4 minutes.

Disinfection is for hard non-porous surfaces, glass metal and plastic. These tools are reusable and will be cleaned and disinfected thoroughly after each use and stored in an airtight closed container.

All other equipment used in our treatments are one-use only and will be discarded after each treatment.

All linens will be washed in hot soapy water and dried completely at the warmest temperature allowed and stored in an airtight cabinet. Used/dirty linens will be stored in an airtight container and washed at the end of the day.

Reception area

Unnecessary items such as magazines, newspapers, treatment menus and other paper products will be removed from the salon.

All desks/surfaces and door handles will be wiped down with disinfectant regularly.

Staff will be required to wash their hands after using the phones, computer, cash register and/or credit card machine. These will be wiped down after each use.

We will only be accepting cashless payments to prevent the spread of the virus.

All retail products will be cleaned and disinfected regularly. Clients should avoid touching products that they don’t plan to purchase.

Hand sanitiser and tissues will be provided at any time for staff and clients.


ALL restroom surfaces including floors, sinks and toilet bowls will be cleaned and disinfected every day.

Paper products will be stored in a closed cabinet and antibacterial hand soap will be provided.

Administrative Controls

If either one of us are sick, we will have to stay at home and quarantine for 14 days. Your appointment will be rescheduled and/or deposits refunded.

We will consider being flexible with work schedules/salon hours to reduce the number of people (employees and clients) in the salon at all times in order to maintain social distancing.

If you have any questions regarding these guidelines, please feel free to contact us by email at